Frequently asked questions
Are Gift Cards available?
Yes they are! Gift Cards can be purchased at the sales counter when the cinema is open. Please note, our Gift Cards expire 2 years after the date of purchase and are not redeembale for cash.
Who can I contact regarding lost property?
Please call our staff to check if any lost property has been handed in. We hold lost property for 3 months; if unclaimed we donate to a local charity. Ph (03) 5573 0472
Why aren't you screening all films on release date like the cities?
Although we do screen several films on release date we cannot always do this. Hamilton Cinema will always try to obtain a film as close to release date as possible.
It is our policy to ensure we offer a wide range of films covering most audiences and genres. With programming however, we are governed by the official release dates of the distributors films and the availability of digital distribution files throughout Australia.
Do you have access for mobility-impaired customers?
The Cinema offers easy access for wheelchair patrons and has various spaces available in the auditorium. If you require a wheelchair once you arrive at the cinema, please contact us beforehand.
Can you cater for groups or fundraising film nights?
Absolutely, we can help with organising any event. Please contact us on (03) 5573 0472.
Does the Hamilton Cinema accept EFTPOS & credit cards ?
Yes. The Hamilton Cinema offers EFTPOS and Credit Card facilities at the kiosk.